Refund Policy – BatSeal
Last updated: June 1, 2025
This refund policy applies to all products purchased through
(Hereinafter referred to as “BatSeal”)
This refund policy is part of our Terms and Conditions and our Privacy Policy, and should be read together with those documents. We reserve the right to modify this policy at any time without prior notice. Please review this policy before making any purchase
1. General Policy – Digital Products
Due to the nature of our products (digital items), all digitally delivered products are final and non-refundable once delivered
Once a product is delivered (such as gift cards, activation codes, or downloadable files), we cannot verify whether it has been used, and therefore, no returns or refunds can be accepted after delivery
Please make sure to read the product description and system requirements carefully before placing your order
2. 24-Hour Refund (For Eligible Orders Only)
In specific cases, we may allow cancellations or refunds within 24 hours of purchase, but only if the product has not yet been delivered
Examples of eligible cases include
Pending or unprocessed orders
Accidental or duplicate purchases
If you wish to cancel your order, you must contact us within 24 hours of your purchase and before the product has been sent
3. Non-Refundable Orders
The following items are strictly non-refundable and non-returnable after delivery:
Gift cards (e.g., Google Play, iTunes, Steam, etc.)
Digital codes or licenses delivered via email or message
Digital files or subscriptions once sent to the user
Once the product has been delivered, the order is considered final and non-refundable
4. Refund Process
If your refund request is approved (and the product has not been delivered), the amount will be refunded to the original payment method within 3 to 5 business days
5. Contact Us
If you have any questions or face any issues with your purchase, feel free to contact us at